At Vivreux, we take pride in delivering unique and high-quality home décor products to our customers around the globe. As an internationally recognized brand, we want to ensure that you are fully informed about any potential additional costs related to your order.

Import Duties, Taxes, and Customs Fees

When purchasing from Vivreux, it's essential to understand that your order may be subject to import duties, taxes, or customs fees imposed by your country's customs authority. These fees vary by country and depend on the regulations in place for imported goods.

Please note that any additional charges for customs clearance are the responsibility of the customer. These charges are not included in the product price or shipping fees calculated at checkout. Vivreux cannot predict the exact amount of these fees, as they are determined by your local customs office.

What Are Import Duties and Taxes?

Import duties and taxes are government-imposed fees on goods purchased from abroad. They are applied to protect local industries and regulate the flow of goods into a country. These charges can include:

• Customs duties: A percentage of the item's declared value
• Value-added tax (VAT): A tax on the overall value of the order, including shipping costs
• Excise duties: Special taxes on certain goods, such as luxury items

The rates and regulations for these charges differ between countries and can be influenced by factors such as trade agreements, item categories, and declared value.

Customer Responsibility

By placing an order with Vivreux, you agree to take full responsibility for any import-related charges that may apply once your package reaches your country. This includes, but is not limited to:

• Import duties
• Value-added tax (VAT)
• Customs brokerage fees
• Local handling charges

If your order incurs any of these fees, your local courier or customs office will contact you to arrange payment before your package can be delivered. Failure to pay these charges may result in your package being held, returned, or destroyed by customs authorities.

It is important to understand that these charges are imposed by your local government, and Vivreux has no control over their application. We strongly advise that you check with your country’s customs office for detailed information about import duties and taxes before completing your purchase.

No Reimbursement Policy

Vivreux will not, under any circumstances, reimburse customers for any import duties, taxes, or other related fees. These costs are entirely separate from the purchase price and shipping fees and must be settled directly with the customs authorities in your country.

We recommend that customers familiarize themselves with their local customs regulations before placing an order to avoid any unexpected fees. Being informed about your country’s import laws helps ensure a smooth delivery process.

Why Are These Fees Charged?

Customs fees are standard practice for international purchases and are applied to ensure compliance with each country’s import regulations. These fees help governments monitor and control the flow of goods into their borders, ensuring that all imports meet local standards and regulations.

While these additional costs can be frustrating, they are an important aspect of international trade and ensure that businesses operate within the legal framework of each country.

Acceptance of Terms

By completing a purchase on VivreuxInterior.com, you confirm that you have read and accepted our policies regarding import duties, taxes, and customs fees. It is the customer's responsibility to ensure compliance with their country's import laws and to settle any applicable charges with local authorities.

If you disagree with any part of this policy, we advise you to contact your local customs office for clarification before placing an order. Your purchase signifies your acceptance of these terms and conditions.

Shipping Information

Vivreux ships from multiple warehouses around the world to ensure fast and reliable delivery. However, international shipping policies and customs regulations may vary, and customers are encouraged to check with their local customs office for further details on import restrictions and fees.

Please note that shipping times may vary based on customs processing in your country. Vivreux is not responsible for delays caused by customs clearance procedures.

How to Minimize Import Costs

While we cannot control import duties and taxes, there are steps you can take to minimize these costs:

• Check your country’s duty-free import limits before placing an order
• Opt for standard shipping methods, which may be less likely to attract high customs fees
• Ensure that all information provided during checkout is accurate to avoid delays or additional charges

Contact Information

If you have any further questions regarding our import duties and taxes policy, please contact our customer service team via email. Our team is happy to assist you with any concerns and provide guidance on navigating customs regulations in your country.

Thank you for choosing Vivreux. We are committed to providing exceptional service and ensuring your satisfaction with our products. We appreciate your understanding of international import regulations and look forward to delivering stylish home décor to your doorstep.